Shipping policy


SHIPPING


All orders are custom packaged with special care to ensure the quality and safety of your purchase. Unless specified otherwise, all orders are shipped via SF Express. We are happy to assist our customers with such shipping arrangements prior to purchase.

Please email hello@lemandorle.com with any inquiries. Le Mandorle is not responsible for any duties, taxes, or other fees assessed on international shipments. 


SHIPPING WINDOW


All orders are subject to production and fulfillment lead times before they ship.  Each piece is estimated to ship within the ship window specified on its respective product page, and all ship windows are measured from the next business day after an order is placed.  Please note that certain pieces may have different ship windows, and all ship windows specified are estimates only.  While we aim to ship your order within the stated ship windows, the actual time to ship your order may be longer or shorter depending on production capabilities and other conditions. 

Ship windows do not include a 1-3 day processing period required to process your order from the date your order is placed.

Suppose you place a single order for multiple pieces with different ship windows. In that case, your order will ship when the entire order is complete and ready for shipment, typically within the latest estimated shipping window of all items in your order. 

If you prefer certain pieces in your order to be shipped as they become available before your entire order is complete, please contact us at hello@lamandorle.com to make special shipping arrangements.  Additional shipping fees will apply.

If you wish to check on the status of your order, please do not hesitate to contact us at hello@lemandorle.com.